Core values.


- Reliability, commitment and authenticity
- Be open and honest in your dealings with others
- Be trusting of others
- Observe confidentiality

- Uphold standards of honesty, decency, team and family spirit

- Be attentive, appreciative and tolerant
- Treat others as you would like to be treated
- Be objective and consistent in your feedback
- Recognise the achievements and abilities of others

– Take great care of all our stakeholders: our people, our customers, our suppliers and our environment.
– Deliver what you commit to
– Take ownership of issues, make decisions and see them through
– Own your own development

– Promote entrepreneurship, innovation and creativity
– Act with speed
– Show initiative and be proactive

These values are centred around our customers and are underpinned by good communication and working as one team:

Customer Focus
- Understand who your customer is and focus on their needs
- Be adaptable and flexible
- Get it right first time – every time 
- Actively seek customer feedback
- Listen attentively to the views and issues of others
- Communicate in a realistic and practical manner using appropriate language
- Select appropriate methods of communication for each situation using excellent standard of written and verbal communication
One Team
- Work together to achieve common goals
- Ask for and listen to the views of others

Contact us to see how we can help you now

Call on 01902 600400 or contact us below